Reconciliation Trouble Shooting

Common issues with Workbench / financials reconciliation

  • Timesheet transactions not batched
  • Accounts Receivable invoices / credits not batched
  • Batches have not been exported
  • Batch Edit List totals for each export have not been verified and do not reconcile with data in financials
  • Opening position from previous period has changed
  • Job reports being reconciled with exclude some jobs either through [profit centre Group of the logged in user not having access to all jobs or some filtering criteria have been applied to the report in Job Report Selection
  • Incorrect From and To Year / Periods have been selected in running reports
  • Transactions which have been entered directly into the financials are being included in reconciliation totals
  • Costs resulting from Internal Sales invoices are not appearing on jobs because the invoices have not been batched
  • An Activity Code does not have a valid / correct / any DR GL Account and costs cannot integrate correctly to the financials
  • A Sales Code does not have a valid / correct / any GL Account and revenue cannot integrate correctly to the financials
  • A Profit Centre does not have a valid / correct / any GL Prefix and revenue / costs cannot integrate correctly to the financials