Turning a Credit Voucher into a Credit Note

Once you have received a Credit Note from a supplier, It then has to be matched to the supplier's Credit note against the original "Credit Return Request Voucher", that was produced and sent to the supplier.

  • Open the "Edit View Vouchers" screen to locate existing Vouchers.
  • By clicking the display button all vouchers will be displayed. You can scroll the list to find the matching "Returns" Voucher, or you can further refine the list by using the filter criteria at the top of the form.
  • A filter option of "Select Vouchers by Supplier" is available

There is also an "Advanced Options" button, Click on this to display further filter options. From the advanced options you can specify the Voucher Type. Here select the Voucher Type of "Return"

  • Click the "Display" Button to refilter your results.

You should then be able to locate the correct Returns Voucher. To open the Voucher double click the grey button to the left of the appropriate Voucher record.

Click on the 'Vouchered Lines – Manual' tab.

  • The original Voucher amounts will be displayed, Check these amounts against those on the Credit Note.
  • You must now enter the actual amounts to be credited from the received Credit Note.
  • Select an open Credit Note Batch. If one doesn't exist you may need to create a new one.
  • Enter the Credit Note No.
  • Select the Invoice Number to which you wish to apply this Credit Note.
  • Enter the value of the Credit Note inclusive of GST into the 'Credit Value (inc)' field.
  • Enter the date of the Credit Note.
  • Enter the Credit Qty.
  • Enter the Rate for the items to be credited
  • Check the Value for the items to be credited, this will normally be calculated (Qty x Rate) you can also manually enter the value or adjust it as necessary.

Once you are happy with the values entered click the "Confirm" button

Click on the 'Vouchered Lines – Derived' tab.

  • The original Voucher amounts will be displayed, Check these amounts against those on the Credit Note.
  • You must now enter the actual amounts to be credited from the received Credit Note in the "To Credit" columns.
  • Once you are happy with the values entered click the "Confirm button"
  • Select the name of the person who has approved the Credit Note from the "Approver" drop down list.

You will notice the status of the Voucher changes from Entered to Approved.

  • Click the "Create Credit" button to create the Credit Note from the entered details.
  • You will be asked to confirm the creation of the Credit Note. Click the "Yes" button to continue.

The "Job Purchase Credit Entry" screen will appear. All of the details will have been populated here from the Returns Voucher. Check that these are correct and update any additional details if required.

Close the Job Purchase Credit Entry screen.

The Voucher will now appear as Credited.